If you feel overwhelmed with security operations, you're not alone. Matter of fact, it's a common theme we hear all the time: "We’re overloaded and need help!" We’ve been in the trenches, building security operations for mid to large enterprises, so we understand the unique pressure IT and security teams feel. It’s not easy balancing it all—especially for mid-sized enterprises with resource-constrained security teams.

Cybersecurity in mid-sized companies has unique challenges. With fewer resources and tighter budgets, IT teams are spread thin while wearing multiple hats. Unfortunately, sometimes security projects accumulate, leaving teams exposed and overwhelmed. But it doesn’t have to be this way—there is a viable solution.

Here are the three biggest challenges security teams face and why The Respond Analyst helps them sleep soundly at night.
Reason #1 - We don't have enough time
Our customers need to free time to work on priority projects and initiatives. We designed our product to provide expert intrusion analysis without all the fuss of deploying extensive technology stacks that require significant upfront and continued investment. We're here to simplify the process, not add complexity. Security event console monitoring is the way of the past and we free our customers from staring at security consoles and instead move them toward higher value tasks and initiatives.

Within seven days, The Respond Analyst has learned its environment and is finding actionable incidents for our customers. The setup process is simple: 1) deploy a virtual appliance or install our software, 2) direct security feeds to our software and 3) add simple context. There is no significant time commitments or in-depth expertise in security operations required.
Reason #2 - We need additional security expertise
One of the biggest challenges our customers face is finding the right people and retaining them. This challenge is expected to grow with an ever competitive job market, resulting in higher wages and more movement at a time when organizations are trying to implement steady security programs. To say it's difficult is an understatement.

We don't expect our customers to be experts in intrusion analysis and security operations—that is why they've partnered with us. The Respond Analyst is an expert system that automates the decision making of a front line security analyst. This pre-packaged intelligence requires no security expertise to deploy. There is no use case development, programming of rules, or tagging of event data. Well vetted incidents, without all the fuss, are the result of a well designed expert system.
Reason #3 - We don't have the time, money or desire to build a legacy SOC
Many organizations understand the old way of building the legacy SOC with SIEM is not the future. Indeed, it's not even keeping up with today's threats. Not only is it less effective then solutions such as The Respond Analyst, but it is also significantly higher cost and results in a far lengthier Return on Investment timeframe.

The process of building a SIEM with 80+ data sources (where most really only look at 5 or less), hiring, training and retaining experienced intrusion analyst, and implementing a sophisticated process to keep it glued together, is outdated. Of course, this was the best we could do given the technology and understanding we had at the time, but now we have a better way. Old models have since been replaced and our customers receive the benefit of avoiding frustration and high cost by using a pre-packaged expert system.

Times have changed and with the emergence of expert systems, like The Respond Analyst, we have brought technology where traditionally we've had large investments and lengthy time-intensive projects. The result is mid-sized enterprise customers now have an option to operate at maturity levels beyond large traditional enterprise operations by leveraging expert systems. This new approach frees up time, provides needed expertise and saves our customers the headache and cost of legacy solutions. And better yet, our customers gain relief from the stress of understaffed resources and can relax knowing we have their security operations covered.

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Mitch Webb

Mitchell Webb has provided strategic and operational consulting to over 40 companies and government agencies, including end-to-end SOC and MSS builds, incident response team development and breach response. For over a decade, Mitchell led organizations tasked with detecting and responding to nation-state and organized crime actors across the globe. Prior to his current role as Director of Technical Account Management at Respond Software, Mitchell led security services innovation at HP Enterprise to develop hunt operations and cyber intelligence services.

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