In the business classic "The Innovator’s Dilemma", author Clayton Christensen shows how jumping to a new productivity curve is difficult for incumbent leaders but valuable for new innovators.  I think a lot about this concept for cybersecurity. The world has changed dramatically these last 5-10 years and the curve most enterprises are on results in lots of siloed detectors, rudimentary processing, people-centric processes, and high costs to maintain platforms. The solutions for these problems had great promise in the beginning but still can’t provide the level of productivity necessary to keep up with advances by the adversary. Workflow automation helps, but not enough to address the “orders of magnitude” problem that exists. The scale is definitely tipped in favor of the attackers.  So how do we think out of the box to help companies jump to that new productivity curve?

Helping Customers Jump to a New Curve of Productivity

Three years ago, we started on a mission to help security operations teams right the balance between attackers and defenders. We are on the front-lines to change the status quo and to bring in a new way of thinking to defend the enterprise.

At Respond Software, we strive to unlock the true potential of Man + Machine —without bankrupting security teams. We aim to elevate the human analysts/incident responders to do what they do best (be curious, think outside the box, proactively take action) and let the machines do what machines do best (consistently analyze huge amounts of data thoroughly and accurately based on hundreds of dimensions). In short, security teams can use modern processing and computing techniques to help jump to a new curve and better defend their enterprise.

Today, our product, the Respond Analyst, is fulfilling that mission for customers around the globe. In fact, over the last 30 days, our Robotic Decision Automation product actively monitored billions of live events, vetted those into tens of thousands of cases, and escalated (only!) hundreds of incidents to our customers’ incident responders. What’s more, our security operations software customers were able to give the Respond Analyst feedback on what they liked, what they didn’t like and how to improve the results.  They now have an analyst on their team that can plow through the alerts and invoke expert judgement to group and prioritize them into incidents. This eliminates a huge amount of time wasted chasing false positives while freeing analysts to focus on threat hunting, deeper investigations, and proactive security measures.  What a change for those teams!

New $20 Million Investment = More Status Quo Busting

To continue these efforts and to expand to meet increasing demand, we are pleased to announce our $20M Series B round of financing.  The round was led by new investor ClearSky Security, with additional investment from our existing investors, CRV and Foundation Capital.

We are extremely pleased to add ClearSky Security to our team. ClearSky’s depth of cybersecurity knowledge and experience—both personally amongst the partners and from backing successful companies such as Demisto and Cylance—will be extremely helpful as we look to establish our innovative robotic decision automation software in more security operations teams. On top of it, we get Jay Leek, current ClearSky Managing Director and former CISO at Blackstone, to be on our Board.  See our press release (and the accompanying video) for more details and his perspective.

I’d also like to thank the hard work and dedication of the entire group of Responders that got us to where we are today. As I recently told the security operations software team, I’m certainly psyched to get the endorsement and funding from three world-class investors. Even more so, I look forward to using the funds to work with ClearSky to further innovate, provide service to customers, and expand our reach to help more security operations teams take the fight to the adversaries…and save money while they do it.  It’s time for security operations to bust through the status quo and jump to a new curve of productivity, capability and job satisfaction.

It’s time for the next phase of Respond Software.

Watch and Read More:


Video:  Jay Leek shares his reasons for investing in Respond Software (on the way to the airport in an Uber)!

Press Release:  Respond Software Raises $20 Million to Meet Growing Demand for Robotic Decision Automation in Security Operations

 

Mike Armistead

Mike has led several software companies from inception through high growth and to successful IPO’s or acquisitions. Mike’s passion for technologies that change how people work is as intense today as it was earlier in his career when he was the first product manager for Pure Software, where he helped lead the company from an early-stage start-up to become a top 10 public software company. A keen interest in IT Security in the early 2000’s led Mike to co-found Fortify Software. Fortify defined application security and continues to be the market leader after its acquisition by HPE Security and now Micro Focus. At HPE Security, Mike was the VP and General Manager of the Fortify and ArcSight businesses until he left in 2016 to start Respond Software.

View all posts by Mike Armistead