The Respond Analyst at Work

Challenge: A large regional financial services company had three SOC analysts, two incident responders and utilized an MSSP for level 1 and off-hours monitoring. They weren’t comfortable with the time that elapsed from detection to response, and weren’t confident with the effectiveness of their current approach.

Results: They added the Respond Analyst to the mix, adding the equivalent of 11 analysts working 24/7.

1. 50% reduction in outsourced costs with core telemetry monitored by the Respond Analyst
2. Reduced time between detection and response
3. Increased level of confidence in security program effectiveness

Customer Story:

Reducing Outsourced Costs in Security by 50%


Events analyzed over 30 days


Incidents per week


Accuracy of escalations