The Respond Analyst at Work
Challenge: A large regional financial services company had three SOC analysts, two incident responders and utilized an MSSP for level 1 and off-hours monitoring. They weren’t comfortable with the time that elapsed from detection to response, and weren’t confident with the effectiveness of their current approach.
Results: They added the Respond Analyst to the mix, adding the equivalent of 11 analysts working 24/7.
1. 50% reduction in outsourced costs with core telemetry monitored by the Respond Analyst
2. Reduced time between detection and response
3. Increased level of confidence in security program effectiveness
Reducing Outsourced Costs in Security by 50%
Events analyzed over 30 days
Incidents per week
Accuracy of escalations