The Respond Analyst at Work

Challenge: A regional utility company needed a continuous monitoring solution to protect offices, plants and distributed networks – all with just three IT people. The team was performing triage on a large volume of security events logged each day, but few were actual threats. That said, they knew the implications of a single threat could be catastrophic. They needed a better, faster way to conduct monitoring and triage so the team could spend time investigating actual threats.

Results: After implementing the Respond Analyst, the team saw the following results:

1. Adding Industrial Control Systems (ICS) monitoring capability without adding headcount or expertise
2. Team members’ time freed up to protect against actual security incidents
3. Consistent, reliable 24x7 coverage

Customer Story:

Add ICS Monitoring Expertise to Security Team


Average Events Analyzed/Month


Average Escalated Incidents/Month


Happy Security Team